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IBM BPM 8.5.5 - What is the Case Manager capability ?

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This is pertinent to the project upon which I am currently engaged, and I've shared it with the IBM / client team for their perusal, and wanted to share it here as well: -

Business Process Management is reinventing itself by moving from structured to unstructured processes and from basic workflow to customer centric interactions.

This session will explore the new features in IBM Business Process Manager that will enable the next wave of business process solutions based on IBM BPM.

You will learn how to design and run ad-hoc and unstructured work related to case and process style work patterns.


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