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Sametime Unified Telephony - Broken, Now Fixed

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Having recently upgraded to IBM Notes 9.0.1 and embedded IBM Sametime 9.0, I was somewhat annoyed to find that I was unable to use the Sametime Computer Phone to make calls any longer.

This is, of course, on a  MacBook Pro, running OS X Mountain Lion.

This had previously worked using Notes 9.0.0 and Sametime 8.5.2.

I kept seeing "Unable to call Dave Hay because the phone number is missing or invalid.".

Thanks to an internal IBM blogger, I found the solution.

I needed to add: -

com.ibm.collaboration.realtime/enableTelephonyStatus=true

to /Applications/IBM Notes.app/Contents/MacOS/rcp/plugin_customization.ini before restarting Notes.

Now I can make calls via the Sametime Computer Phone without problems, including internal numbers, IBM mobile extensions, and UK mobile and landline numbers.





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